Returns

Except as required by law or otherwise specifically provided for in these Terms, all sales are final and no refund will be issued.

Exchange Policy

We have a 10-day exchange policy, which means you have 10 days after receiving your item to request an exchange for the same item in a different size.

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

If items do not fit these requirements, it will be sent back to the customers at their expense. We reserve the right, at our sole discretion, to determine if returned merchandise is in sale-able condition.

To initiate a return, email us at support@spatial-labs.com and include your name and order number in the subject line. In the email, please specify the reason for your exchange.

Items sent back to us without first requesting an exchange will not be accepted.

Domestic Returns for Exchanges

Orders must be returned within 15 days of receiving your package. Orders may be returned using any shipping method of your choice at your expense; we suggest using a traceable and insured service to prevent packages from being lost as we are not responsible for any lost packages. Please include the original packaging slip with your return and send to the address below:

Spatial Labs - Returns 1725 West Rosecrans Avenue, Gardena, CA 90249

Your exchanged item will ship within 1-2 weeks after the return is received.

International Returns for Exchanges

Orders must be returned within 15 days of receiving your package. Orders may be returned using any shipping method of your choice at your expense; we suggest using a traceable and insured service to prevent packages from being lost as we are not responsible for any lost packages. Please include your invoice or order number. Shipping, duties, taxes, and customs fees are non-refundable. Items can be returned to the address below:

Spatial Labs - Returns 1725 West Rosecrans Avenue, Gardena, CA 90249

You can always contact us for any return or exchange questions at support@spatial-labs.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately within 7 days of delivery, with images and a description of the defective, damaged, or wrong item received, so that we may evaluate the issue and make it right.

Unfortunately, we cannot accept returns on sale items or gift cards.